ComDispatch

ComDispatchs' Customer Relationship Management System (CRM) is a powerful and dynamic solution, designed to manage your stakeholders day-to-day operations.

Developed as a fully integrated, seamless solution - enabling organisations to manage, maintain and communicate more effectively.

Re-engaging your Members

ComDispatchs' CRM solution differentiates itself from other products in marketing by specifically catering for the management of its Members, Staff and Stakeholders - offering Associations, Tafes, Unions and Call Centres, a customised, start-of-the-art solution, for their everyday needs.

ComDispatch solution provides many tools to not only increase business efficiency but rebuild confidence through more effective communication and engagement methods.  These improvements can have the following effect on the way your business operates:

• Developing a stronger Member & Stakeholder repour
• Providing a means to communicate more swiftly & accurately
• Improve business efficiency of day-to-day operations & customer service
• Increasing Membership numbers
• Development of an industry stance as a leader amongst other association

More than just another CRM solution

Customer Relationship Management Solutions are becoming more and more common.  With this in mind, ComDispatch have invested a large amounts of time and money in Research and Development - ensuing that the ComDispatch CRM solution is one of the best in the industry today.  Some of our unique features include:

• Privilege driven solution - allowing administrators to add, remove and track individual user preferences, views and behaviour
• Customised reporting - creating the ability for administrators to development complex reports
• Customisable interface for each individual user
• Dynamic Links within communication mediums - which provides users the facility to change files on the fly, whilst still maintaining stakeholder confidence
• Full Call Centre capability - allowing staff to distribute, log & track the communication of all incoming inquires, renewals and/or faults.
• Full integration of E-commerce facilities and payment gateways - enabling the seamless payment of renewals and new memberships.

The ComDispatch CRM is a fundamental building block in the ComDispatch suite of products and can be seamlessly integrated with ComDispatch EDM, ComDispatch CMS and ComDispatch SMS.


Interested in knowing more? Contact the ComDispatch Office